Shipping

Enjoy free shipping to your chosen QE Home | Quilts Etc store!

We'll email you when your order is ready for pickup! Bring your order confirmation and a valid government-issued photo ID for a quick and easy pickup.

Need someone else to pick up your order? No problem! Just let us know at checkout when placing your order or contact our Sleep Stylists if you're unable to pick it up yourself.

Some items ship free, and all orders $99+ ship free*. Shipping estimates are based on business days. For offline addresses, add 2 days.

*Excludes deliveries to Northern Territories, USA, remote or offline postal regions (listed below), bulky orders, and locations outside of the destinations listed. Price adjustments do not include shipping costs.

Shipping rates are based on cost of total merchandise in your shopping cart (net of taxes, coupons & other discounts) and the destination region. All shipments are automatically insured for their retail value; this service is included in the quoted shipping price.

Multiple Shipments: Orders with multiple items may arrive in separate shipments. Shipping fees apply to the first package unless the total product value qualifies for free shipping. Subsequent shipments within the same order incur no extra shipping or handling charges.

Oversized or Heavy Orders: Additional shipping charges may apply to orders with PO BOX address as well as oversized, large or heavy orders**. One of our customer service representatives will contact you within 2-3 business days to provide specific shipping rates and further details.

**Includes beds and the purchase of 3+ of the following items: coverlet sets, comforter sets, duvets, pillows and similar sized products.

Furniture & Decor: Please note items on this page will be shipped directly from our vendor partners, separately from bedding. Customers will receive a separate tracking number. These items cannot be shipped to any of the territories, remote regions or PO Boxes within Canada.

At checkout, we provide estimated shipping and delivery dates based on item availability and your chosen shipping method. Shipping times may be affected by weather or other factors beyond our control—we appreciate your understanding.

For international orders, customs duties may apply. These fees are not included at checkout and are the buyer’s responsibility.

International orders cannot be canceled or refunded for standard issues like customs delays, personal reasons, or weather conditions.

Once your order is placed, you will receive the following emails from us:

1. Order confirmation within 24 hours indicating that your order was received.
2. Shipping confirmation indicating your order's shipment from our fulfillment center. For orders delivered to a physical address, a follow-up email will provide a tracking number to monitor your shipment's status, location, and estimated arrival time.

When a single order contains both bedding and furniture, expect to receive three emails, each providing updates on the delivery progress of individual items.