Shipping

NOTICE: Due to road closures resulting from the BC storm, all shipments to locations east of Abbotsford, BC are delayed by 2-3 weeks, impacting both ship-to-address and ship-to-store orders. We’re working with Canada Post, UPS & our shipping provider (click for the latest updates) to get orders shipped as soon as possible despite backups.

Please note: From time to time, estimated shipping periods may be impacted by inclement weather, adverse road conditions, or other factors beyond our control. We thank you for your continued patience and understanding!

To ensure your order arrives at its destination before Dec 25, please place your orders by the following dates. Please note: delivery deadlines are dependent on weather conditions.

Order deadline: midnight PST

Within Canada
Province/Region Ship to an Address Ship Free to Store
BC Metro Vancouver* Sun, Dec 19
BC Interior* Sun, Dec 12
AB Sun, Dec 5 Mon, Dec 6
SK Sun, Dec 5 Sun, Dec 12
MB Sun, Dec 5 Wed, Dec 8
ON Tues, Dec 14 Tues, Dec 7
QC Sun, Dec 12 N/A
Atlantic provinces (NB, NS, PEI, NL)* Sun, Dec 5 Tues, Dec 7
Northern Territories Wed, Dec 1

*BC, Newfoundland & Labrador Customers: potential delays due to extreme weather are possible. If you can, shop in-store to ensure you get your gifts on time.

International
International Shipping Cut Off
Contiguous USA Tues, Dec 14
Australia/NZ Thurs, Nov 18
Africa/Asia/Central America/South America/middle East Thurs, Nov 18
China/India/UK/Europe Thurs, Nov 25
France/Germany/Japan Wed, Dec 1

We will ship to any QE Home | Quilts Etc store of your choice, free of charge. To do this, select from the list of store locations provided at checkout when you are prompted to choose a shipping method. If your desired store location is not listed, type the mall name where your store is located into the Order Comment box below the store list.

We will contact you once your order arrives in-store. To pick up your order, you must show a copy of your order confirmation alongside your photo ID and the credit card you used to place the order.

if someone else will be picking up your order on your behalf, please contact our Sleep Stylists (customer support) as soon as possible so we can make arrangements with the store.

We are also happy to arrange curbside pickup for you, at your request.

Destination Store Location Estimated Shipping Time
BC, AB 1–2 weeks
SK, MB, ON 2–3 weeks
Atlantic provinces (NB, NS, PEI, NL) 3–4 weeks

All orders $169+ ship free*. For expedited shipping, please contact customer service.

Shipping Destination Standard Shipping for Orders Below $169* Estimated Standard Shipping Time
BC $14.99 2–5 days
AB $17.99 3–7 days
SK, MB $21.99 4–9 days
ON $17.99 2–9 days
QC $17.99 3–9 days
Atlantic provinces (NB, NS, PEI, NL) $26.99 4–12 days
Northern Territories $39.99 7-14 days

*excludes deliveries to USA, remote or offline postal regions (listed below), bulky orders, and locations outside of the destinations listed.

Shipping rates are based on cost of total merchandise in your shopping cart (net of taxes, coupons & other discounts) and the destination region. All shipments are automatically insured for their retail value; this service is included in the quoted shipping price.

Multiple Shipments: If your order contains more than 1 item, you may receive them in separate shipments. Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped unless the total net value of the products qualifies the order to be shipped free. There are no additional shipping and handling charges for subsequent shipments for the same order.

OFFLINE POSTAL REGIONS:

    • A0A-A0P
    • B0C-B0Z
    • C0A-C0B
    • G0B-G0J
    • G0W
    • J0A-J0W
    • J0Y-J0Z
    • P0A-P0Y
    • R0A-R0R
    • S0J
    • T0H
    • T0P
    • V0J
    • V0N-V0R
    • V0T-V0V

All postal code beginning with X or Y.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and occasionally some products cannot be shipped to international destinations.

Shipping Destination Standard Shipping for Orders Below $169* Estimated Standard Shipping Time
Contiguous USA $26.99 3–21 days
Other Countries Contact CS for estimates Contact CS for estimates

When you place an order, we will estimate the shipping and delivery dates for you based on the availability of your items and the shipping option you choose.

From time to time, the shipping times estimate provided may be impacted by inclement weather or other factors beyond our control.

After providing us with a valid email address, you will receive two emails after you place your order.

  • The first confirms that your order was received — this email will arrive within 24 hours of placing your order
  • The second confirms that your order was shipped from our fulfillment centre and is on the way. If you are shipping to an address, this email will have a tracking number attached that you can use to track your shipment’s status, current location, and estimated time of arrival

Shipping

NOTICE: Due to road closures resulting from the BC storm, all shipments to locations east of Abbotsford, BC are delayed by 2-3 weeks, impacting both ship-to-address and ship-to-store orders. We’re working with Canada Post, UPS & our shipping provider (click for the latest updates) to get orders shipped as soon as possible despite backups.

Please note: From time to time, estimated shipping periods may be impacted by inclement weather, adverse road conditions, or other factors beyond our control. We thank you for your continued patience and understanding!

Holiday Shipping PSA

To ensure your order arrives at its destination before Dec 25, please place your orders by the following dates. Please note: delivery deadlines are dependent on weather conditions.

Order deadline: midnight PST

Within Canada
Province/Region Ship to an Address Ship Free to Store
BC Metro Vancouver* Sun, Dec 19
BC Interior* Sun, Dec 12
AB Sun, Dec 5 Mon, Dec 6
SK Sun, Dec 5 Sun, Dec 12
MB Sun, Dec 5 Wed, Dec 8
ON Tues, Dec 14 Tues, Dec 7
QC Sun, Dec 12 N/A
Atlantic provinces (NB, NS, PEI, NL)* Sun, Dec 5 Tues, Dec 7
Northern Territories Wed, Dec 1

*BC, Newfoundland & Labrador Customers: potential delays due to extreme weather are possible. If you can, shop in-store to ensure you get your gifts on time.

International
International Shipping Cut Off
Contiguous USA Tues, Dec 14
Australia/NZ Thurs, Nov 18
Africa/Asia/Central America/South America/middle East Thurs, Nov 18
China/India/UK/Europe Thurs, Nov 25
France/Germany/Japan Wed, Dec 1

Ship Free to Your Nearest Store

We will ship to any QE Home | Quilts Etc store of your choice, free of charge. To do this, select from the list of store locations provided at checkout when you are prompted to choose a shipping method. If your desired store location is not listed, type the mall name where your store is located into the Order Comment box below the store list.

We will contact you once your order arrives in-store. To pick up your order, you must show a copy of your order confirmation alongside your photo ID and the credit card you used to place the order.

If someone else will be picking up your order on your behalf, please contact our Sleep Stylists (customer support) as soon as possible so we can make arrangements with the store.

We are also happy to arrange curbside pickup for you, at your request.

Destination Store Location Estimated Shipping Time
BC, AB 1–2 weeks
SK, MB, ON 2–3 weeks
Atlantic provinces (NB, NS, PEI, NL) 3–4 weeks

Ship to an Address

All orders $169+ ship free*. For expedited shipping, please contact customer service.

Shipping Destination Standard Shipping for Orders Below $169* Estimated Standard Shipping Time
BC $14.99 2–5 days
AB $17.99 3–7 days
SK, MB $21.99 4–9 days
ON $17.99 2–9 days
QC $17.99 3–9 days
Atlantic provinces (NB, NS, PEI, NL) $26.99 4–12 days
Northern Territories $39.99 7-14 days

*excludes deliveries to USA, remote or offline postal regions (listed below), bulky orders, and locations outside of the destinations listed.

Shipping rates are based on cost of total merchandise in your shopping cart (net of taxes, coupons & other discounts) and the destination region. All shipments are automatically insured for their retail value; this service is included in the quoted shipping price.

Multiple Shipments: If your order contains more than 1 item, you may receive them in separate shipments. Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped unless the total net value of the products qualifies the order to be shipped free. There are no additional shipping and handling charges for subsequent shipments for the same order.

OFFLINE POSTAL REGIONS:

    • A0A-A0P
    • B0C-B0Z
    • C0A-C0B
    • G0B-G0J
    • G0W
    • J0A-J0W
    • J0Y-J0Z
    • P0A-P0Y
    • R0A-R0R
    • S0J
    • T0H
    • T0P
    • V0J
    • V0N-V0R
    • V0T-V0V

All postal code beginning with X or Y.

Ship Internationally (Outside of Canada)

We can ship to virtually any address in the world. Note that there are restrictions on some products, and occasionally some products cannot be shipped to international destinations.

Shipping Destination Standard Shipping for Orders Below $169* Estimated Standard Shipping Time
Contiguous USA $26.99 3–21 days
Other Countries Contact CS for estimates Contact CS for estimates

When you place an order, we will estimate the shipping and delivery dates for you based on the availability of your items and the shipping option you choose.

From time to time, the shipping times estimate provided may be impacted by inclement weather or other factors beyond our control.

Order Confirmation, Status & Tracking

After providing us with a valid email address, you will receive two emails after you place your order.

  • The first confirms that your order was received — this email will arrive within 24 hours of placing your order
  • The second confirms that your order was shipped from our fulfillment centre and is on the way. If you are shipping to an address, this email will have a tracking number attached that you can use to track your shipment’s status, current location, and estimated time of arrival
My Offers
My Offers