Graphic Design Lead – Full Time
Location: Head Office, Burnaby, BC (Hybrid)
Part Time / Full Time: FULL TIME
Overview
QE Home | Quilts Etc. is a designer bedding retailer with over 75 stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful, accessibly-priced, and sustainable bedding solutions crafted by our in-house design team. Our Sleep Stylists pride themselves on delivering exceptional, expert customer service across all our channels.
We’re currently seeking a Graphic Design Lead to be based in our Burnaby offices.
In this role, you’ll help shape the shopping experience for millions of customers each year and explore the various touchpoints of an omnichannel brand. You will work collaboratively with our marketing and product teams to help guide all aspects of the brand voice, copy, visual and overall creative for print and digital campaigns. Don’t lose sleep if you don’t match 100% of the requirements below. If our values are aligned and you’re motivated to learn - we want to hear from you!
QE Home Values
- Act from the heart - We care, deeply. We act wholeheartedly. We own and approach our roles with sincerity.
- Do right by all - Integrity never sleeps. We strive to do what’s right — for our customers, teams, and communities.
- Take charge - We’re proactive, adaptive, and in charge. We lead by example and take on challenges with energy.
- Know your stuff - Knowledge is power. Power to improve, contribute, and grow. We’re never complacent when it comes to learning.
- Play for the team - We are not our own four walls. We support each other, share wins, and own mistakes.
- Deliver comfort - Through every exchange, no matter how small, comfort is at our core. That means acting with kindness, empathy, and respect.
Requirements & Responsibilities
- Lead and mentor a team of creatives (graphic designers, production artists, photographers) to effectively communicate product knowledge, styling, and inspiration through print and digital mediums.
- Working in tandem with our Marketing & Web Teams, clearly understand our customers, products, and company’s vision and goals to help direct and ensure a consistently branded customer experience across all channels.
- Help set, manage, and follow deadlines to complete projects in a timely manner.
- Participate in every stage of the design process, working independently and collaborating with a team, to meet project objectives and deliver strategic and creative concepts that are engaging, and relevant to our customers.
- Create and help direct digital assets for our e-commerce site, emails, social media, etc.
- Create and help direct print assets for in-store signage, display graphics, packaging, and promotional materials.
- Research current design and graphics trends in fashion and marketing.
- Help organize the daily flow of work for the design team, maintaining knowledge of all short & long-term tasks.
- Manage multiple projects of various sizes at any given time.
- If fully bilingual, you will act as a second pair of eyes on French translations for packaging and various marketing materials and use your familiarity with the language to place copy while adhering to typographic principles.
Technical Skills
- 5+ years of experience in graphic design and/or marketing with a proven track record of strong creative judgement to engage a wide audience across different channels. This role will require working with multiple designers throughout the creative process.
- Expert knowledge of Adobe InDesign, Illustrator, Photoshop, Xd and/or Figma.
- Working HTML & CSS knowledge.
- Excellent written and verbal communication skills.
- Expert knowledge of graphic design principles including: branding, colour theory, information hierarchy, and typography.
- Solid knowledge of marketing communications, print production, and front-end development.
- Ability to interpret the briefing process to ensure creative execution meets and exceeds the business needs.
- Strong organizational skills and the ability to handle multiple projects and have a deadline-driven attitude.
Soft Skills
- Detail-oriented with a positive team spirit — you are comfortable providing and receiving constructive feedback to help improve the design process and finished product.
- Critical thinker and problem solver — always prioritizing the customer experience and ready to take on new challenges.
- Ability to think strategically and innovate in both established and new mediums.
- Showcase a constant desire to learn, think outside the box, and continuously improve.
- Able to work collaboratively with cross-department teams, in a dynamic environment.
- Upbeat, optimistic, passionate, friendly, and authentic.
- Flexible, self-starting, and autonomous.
Bonus Skills ~ Nice to have, but not necessary
- Working Adobe After Effects, Premiere Pro, Final Cut Pro knowledge.
- Familiarity with BigCommerce or similar.
- Familiarity with interior design, industrial design, and/or retail.
- Fluency in French.
*Applicants must include a portfolio with résumé.
Education
Diploma or Degree in Graphic Design or Web Design from a recognized design program
Schedule
Monday to Friday
Core Hours: 9:00–5:30
Ability to commute/relocate:
Burnaby, BC (Hybrid)
What We Offer
- Work from home flexibility
- Paid time off + flex/sick days
- Dental care, vision, extended health care, & life insurance
- Store discount + a set of free luxury sheets upon completion of training!
- Commuter benefits & plenty of on-site parking
- Professional development/education budget
- Referral bonus program
- Casual dress (sometimes you’ll even catch our teams wearing our robes in the office)
Key Relationships
Reporting to the Senior Graphic Designer
How to Apply
Send your résumé to resume@quiltsgroups.com
Please use "Join The Team - Graphic Design Lead" in your subject line.
