To Our QE Home Community,
The health and well-being of our team and our customers is our top priority. We all have a responsibility -- to ourselves, our families, our neighbours, the community and beyond -- to take the proper precautions to slow the spread of COVID-19. As such, we have temporarily closed all QE Home | Quilts Etc stores across the country, from March 18th until further notice.
We have encouraged our staff to stay home, stay healthy, and to take care of themselves and their families. During the closure, both full- and part-time staff will be compensated. As well, we are working to provide resources should they require additional assistance during this challenging time.
Our online store at QEHomeLinens.com will continue to be open for business.
- The Customer Care team will be working remotely to support your orders via chat or email.
- Our Ship to Store program has been temporarily suspended.
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As both Canada Post and UPS have suspended their normal delivery time guarantees, you may experience a delay in receiving your online orders.
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If your merchandise is eligible, you may return or exchange items within 60 days of your online purchase.
If you have any questions, or if there’s anything we can help with, please contact us – we are available by email or Live Chat, 7 days a week, from 9am to 5pm PST.
As a homegrown Canadian company, it has been our privilege to bring comfort and relaxation to bedrooms across our amazing country for so many years. We are inspired by our QE Home team for their commitment to our customers and for their support of each other.
From our family to yours, we wish you continued wellness and happiness. We look forward to seeing you again in our stores soon.
Warmest regards,
- The QE Home family
